Jira
Plan, track and deliver work at scale with Jira
Jira brings teams together to plan, track and deliver work in one place. It supports software delivery, project management, campaign execution and cross-functional planning, with configurable workflows, reports, dashboards, automations and AI-powered features built into the platform.
Atlassian positions Jira as project management for the AI era, with AI agents, search and workflow support now part of the product direction.
We help you implement Jira in a way that fits how your teams actually work. That includes process design, workflow configuration, permissions, reporting, integrations, marketplace apps and rollout support. Whether you are standardising delivery across technical teams or extending Jira to business teams, we shape the setup around real operating needs rather than a generic template. Jira now spans templates for multiple teams, departments and categories, not just software delivery.
How teams use Jira
Why Jira?
Real-time visibility
Track progress, blockers and delivery status with dashboards, agile reports and shared views that give teams and stakeholders a live picture of the work. Atlassian explicitly positions Jira reporting and dashboards around improved stakeholder visibility and data-driven decisions.
Automation
Reduce repetitive manual work with automation rules and ready-made templates across software and business use cases. Atlassian provides extensive automation template libraries for both software teams and non-technical teams.
Flexibility
Jira can be configured around how different teams work, with templates spanning teams, departments and categories. That makes it practical for organisations that want one core platform without forcing every team into the same operating model.
AI-assisted teamwork
Atlassian now positions Jira around AI-powered work, including Rovo Search, Chat and Agents, plus AI features integrated into Jira workflows. Jira’s current product direction is clearly moving beyond issue tracking into coordinated human and AI collaboration.
How we help you implement and manage Jira
Jira setup and structure
We design the Jira setup around your teams, delivery model and governance requirements. That includes project structure, issue types, workflows, fields, permissions and ways of working. The goal is to make Jira usable from day one, without overengineering the setup.
Workflow design and automation
We map your current process into Jira and improve it where needed. That includes approvals, handovers, notifications and recurring actions that can be automated. Jira’s automation model now supports a wide range of prebuilt and custom rules across technical and business teams.
Reporting, dashboards and planning
We build dashboards, reports and planning views that match the decisions your teams need to make. For larger organisations, we can also structure cross-team planning and dependency management using Jira Premium planning capabilities and Advanced Roadmaps.
Integrations, apps and adoption
We connect Jira with the rest of your toolset, assess marketplace apps and support teams through rollout and adoption. Atlassian also positions Jira within a broad ecosystem of integrations and marketplace extensions, which is often where a good implementation becomes a strong one.
Extend Jira with the right Marketplace apps
ScriptRunner
For teams that need more control than standard Jira configuration allows, ScriptRunner extends Jira with advanced automation and deeper customisation options. Atlassian Marketplace positions it as an all-in-one toolkit for Jira admins who need to go beyond native automation limits.
Timesheets by Tempo
For organisations that need reliable Jira time tracking with stronger management visibility, Timesheets by Tempo adds structured timesheets and connects time data to wider resource planning, project management and roadmapping workflows. Atlassian Marketplace describes it as the number one employee Jira time tracker and part of Tempo’s broader cost management platform.
ActivityTimeline
For teams that need capacity planning as well as time tracking, ActivityTimeline adds workload visibility, resource forecasting, leave management and project progress views on top of Jira. Atlassian Marketplace positions it around resource planning, capacity management and Jira timesheets for more informed delivery decisions.
Where Jira creates the most value
Standardise software delivery
Unify backlog management, sprint execution, release tracking and reporting across teams that currently work in disconnected tools or inconsistent processes. Jira’s software-focused capabilities remain one of its strongest advantages.
Run cross-functional launches in one workflow
Bring product, marketing and operational work into a shared delivery model so launches are planned and tracked in one place. Atlassian explicitly positions Jira for campaign management and cross-functional launch coordination.
Replace fragmented operational processes
Move recurring approval flows, handovers and internal delivery work out of email and spreadsheets into trackable workflows with automation and reporting. Atlassian’s operations templates and business-team automation support this use case directly.
Let’s design the right Jira setup for your teams
Jira is now broad enough to support software delivery, project execution, campaign work, operations and AI-assisted teamwork in one platform. The value comes from configuring it properly: the right structure, the right workflows, the right reporting model and the right level of governance for your organisation.
We help you define that model, implement it cleanly and extend it where needed with apps, integrations and planning capabilities.