Development
Building a Smart Future for Humans
The essence of a development service extends beyond just coding a pre-designed software solution. It also involves orchestrating communication between systems, performing software maintenance, and managing updates. As part of our development process, we establish a variety of service touchpoints, ensuring we efficiently deliver services to clients, implement vital business metrics, and consistently monitor established systems.
Technologies we use
Drupal
Drupal is a powerful and flexible helper for companies facing the challenges of digital transformation
Drupal is a free, open-source content management system. It is suitable for a lot of cases, from simpler company websites to more complex e-commerce platforms and self-service portals.
Drupal is used by various government institutions, universities, organisations and large corporations around the world due to how secure it is. Additionally, Drupal enables interfacing with many systems, services, and applications. One of the biggest strengths of Drupal is its suitability for making custom solutions, which makes it possible to create unique solutions that meet a client’s specific requirements exactly.
Benefits of Development
Is It Time for Development?
Your business principles have changed, and the current information system no longer meets your needs. Outdated and obsolete information systems pose security risks and become sources of unnecessary expenses. Therefore, regular software updates are essential.
Your organization requires custom solutions that off-the-shelf options cannot provide (such as website templates).
- Automating processes
- Providing services 24/7
- Facilitating inter-system communication
- Collecting and systematising information
- Filtering and processing data
- Updating and ensuring software security
- Improve the availability and quality of information required for making management decisions
- Reduce waiting times in customer service
- Enhance and expedite customer communication
Business Cases
With a smart approach, you can reduce the efforts required to achieve results. Integrating systems helps minimise risks, save time, optimise costs, and increase revenue.
Are you manually inputting data into the system? Besides being time-consuming, manual entry is prone to errors. Even the most careful data entry personnel can occasionally get distracted or press the wrong key. These mistakes can result in erroneous management decisions.
A software solution that automates data transfer between systems enhances data quality by eliminating human factors during the transfer process. Even if an error occurs within the system, it is easier to locate and rectify through the code. Errors stemming from manual entry are random, making them harder to detect and resolve. High-quality data contributes to making informed management decisions.
Are you manually sending notifications to users when planning major system changes? Or do you spend a significant portion of your day responding to emails and manually confirming orders?
By automating your systems and processes, the system itself can send notifications, such as emails and SMS messages, with the required content. This ensures that necessary information reaches the customer quickly and timely. Furthermore, an automated system can determine and decide which response should be sent for each email. Automation reduces costs as tasks are completed much faster.
Want to achieve higher sales results? Automation can help provide the opportunity for customers to book services or shop online 24/7, without requiring additional effort from your team. What's more, an automated digital sales process frees up time for your team, which can be directed towards other essential activities, thereby increasing their productivity.
„We have had the pleasure of working with Trinidad Wiseman as our technical partner for our tourism marketing information system. Their development approach is highly flexible and agile, allowing us to achieve our desired outcomes accurately. They also accommodate any changes or adjustments that may arise during the project. The team at Trinidad Wiseman is responsive and quick to address any issues that come up.
The project manager has been consistently available for consultations, offering valuable insights into existing and potential solutions. This level of collaboration has made our day-to-day interactions smooth and efficient.”
- Maili Saia, Head Specialist at the Tourism Department of Tallinn Enterprise Board
Overview of Development Service
Development Service Explained: What to Expect?
When off-the-shelf solutions are insufficient, don't work, or if you simply desire more, turn to us. We create tailor-made solutions that precisely meet your needs.
Typically, we handle 150-160 projects simultaneously, with development projects being one of our primary services. Our specialists have over 10 years of software development experience and possess a broad technological toolbox, providing an advantage in utilizing and integrating different systems.
At Trinidad Wiseman, we offer a methodical software development process that considers the organization's need for change. We engage in design, development, testing, and implementation planning, with our project team consisting of various developers (front-end, back-end, and sometimes full-stack) and testers.
Methodology
We have a well-established agile development process that begins with defining tasks and assembling the team. Our uniqueness lies in the smooth collaboration between developers, designers, and analysts, enabling us to develop software that aligns with both user needs and business objectives. We are capable of solving problems on three levels: business, human factor, and technology.
Once the team is formed, we break down functionalities into smaller pieces and commence detailed analysis, which runs parallel to the design phase. After analysis and design are complete, we proceed to development.
Handling multiple different pieces simultaneously means that various functionalities are developed in parallel, resulting in a fast product delivery. Depending on the project, we mostly employ the Dual Track Scrum, but we can also combine different methodologies when necessary.
Process
Once we have sufficiently designed the functionality (up to the technical architecture level), the daily development cycle begins, accompanied by testing, resulting in the periodic completion of agreed-upon functionalities for each new subscriber.
Each development cycle (sprint) starts with planning and concludes with a demo of the completed functionality. The readiness of functionalities is assessed based on quality criteria. At the end of each sprint, we conduct a retrospective meeting to evaluate team performance, gather feedback, and make suggestions for collaboration in the next sprint. Once the minimum necessary functionality is developed, we decide on the next steps in consultation with the subscriber.
It's worth keeping in mind that software development is a long-term process, and no software is ever truly finished. Regular security updates and ongoing enhancements are necessary.
Deliverables
A wide range of documented and tested software solutions (mobile apps, web, information kiosks, systems) that can also transition into the maintenance and monitoring phase.
RECOMMENDATIONS FOR CLIENTS
Great Things Are Achieved Together
As specialists, we offer various alternatives and support you in implementing the development process, but we do not make decisions on your behalf. Why? Because only you can decide on the details and make the right choices based on your in-depth knowledge of your organization and its internal processes.
Consideration of Implementation Period
Software development is followed by an implementation period within the organization, which should be taken into account before ordering software. Organization members need to be prepared to receive and start using the new software.
As with anything new, it takes time to adjust to and establish new workflows. By factoring in the implementation time into your action plan, you can start benefiting from the created software solution more quickly.
Collaboration and Presence
Our experience has shown that the strongest efficiency and results come from strong collaboration with the client. Continuous open communication and a shared goal to strive towards form the foundation of collaboration.
We believe that valuable software cannot be created in a vacuum, and reaching the right solution requires not only financial investment but also time and mental commitment.
IT Background is Not Mandatory
Software development is a technical and complex field with its own language and artistry. Prior experience with software development when ordering is always beneficial, but it is not necessary to be able to speak the development language oneself to implement complex ideas.
Success is based on communication and mutual understanding. We use understandable language in our work and explain development nuances when needed because we know that it is easier to make even the most complex technical decisions with clear understanding.
Embracing Change
Software is a powerful tool for creating value. However, software alone does not magically solve all problems; the organization itself and its ability to adapt and embrace change play a significant role in value creation.
The best results are achieved when internal organizational changes go hand in hand with software development.
You Get the Most Out of Software Development When...
- The system is designed with the end user in mind
- Data is automatically synchronized between different environments
- The organization is open to change and focused on the future
- Cost planning considers the time required for system implementation
Cost of Service
Factors Affecting Price and How to Manage Them
The cost of a software development project is mainly determined by the volume and complexity of the functionalities being developed. Functionalities that may appear simple at first glance can involve numerous complex connections and business rules that need to be considered to achieve the best result.
We understand that investment decisions should be based on the organization's existing resources and software costs. Defining boundaries is extremely helpful in achieving the best possible outcome.
The clearer the understanding of functionality, goals, and budget in the initial stages of the project, the easier it is to make decisions during development that support those goals. Setting boundaries provides a direction that guides the team's approach and allows them to focus on what is most important.
Factors That Influence the Price Include:
- Definition of tasks
- Level of complexity
- Software requirements
- Volume of functionalities
- Time required
- Team size
- Project deadline
- Technologies used
- Reusable and ready-made components
- Methodologies Existence of technical debt
- Non-functional requirements
- Existing documentation
Success Stories of Clients Who Have Benefited from Development
Development an error management system for Estonia's medication authenticity verification information system
The development of the Social Insurance Board's self-service booking system
In collaboration with the Social Insurance Board (SKA), the Health and Welfare Information Systems Centre (TEHIK), and TripleDev, the newly developed information system enables the booking of appointments for various essential social services. The number of visits to the Social Insurance Board's self-service environment has already surpassed one million in 2023.
The development of Digital Traffic Accident Notification System
In cooperation with the Estonian Traffic Insurance Fund, we developed a digital solution for traffic accident notifications. The project's goal was to make submitting a report after a traffic accident faster, more precise and user-friendly.
The development of SK ID Solutions` e-service portal
The foundations of the project became security, usability, automation, and dynamic expansion. As a result of this cooperation, the SK e-service portal was born, allowing users to get acquainted with the options available to them even more easily and to choose a product or service suitable to their particular needs straight in the portal. The work processes of specialists have been made more streamlined and daily tasks are now based on much more integrated automations.
Our Clients
Get in touch!
Would you like to order a software development project from us? Please contact our Head of Digital Transformation for further assistance.
Development
The digital transformation field brings together software development specialists and developers whose output is to implement our partners' ambitious ideas in machine code. To achieve the best results, the digital transformation field closely collaborates with service design specialists and analysts. This collaborative approach ensures seamless integration of innovative design concepts and analytical insights into the implementation process.
Eva Salumäe
Head of Digital Transformation
Eva, our head of digital transformation, brings a strong background in software development to the team. With a bachelor's degree in mathematics from the University of Tartu and a master's degree in business administration from EBS, she has honed her expertise in the field for over 15 years. Eva has successfully served as both a project manager and a team leader, showcasing her versatile skills in managing and leading software development projects.
If you wish to discuss your project or have questions about the work being done at Trinidad Wiseman, please feel free to get in touch with us.
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