Software development

We create software solutions that combine innovation and human-centred design. Our software development focuses on user experience, using agile methods, and being skilled at choosing the right technologies.

Technologies we use

JAVA

NODE.JS

DRUPAL

LARAVEL

ANGULAR

REACT

VUE.JS

How do we work?

If existing standardised solutions are not good enough for your organisation, do not work for you, or you want something more, get in touch – we create custom solutions that meet your requirements.

Methodology

We have developed a well-working agile development process that starts with setting the task and combining a suitable team. Our uniqueness is the smooth cooperation between our software developers, designers, and analysts, which enables us to create software solutions based on user needs and business goals. We can solve problems on three levels – the business perspective, the human factor, and technology.

Once the team has been assembled, we divide the functionalities to be developed into smaller pieces and start with a detailed analysis, which is done at the same time as the design. Once the analysis and design are completed, everything moves on to development.

Working on various parts simultaneously means that multiple functionalities are completed in parallel, and the product can be launched quickly. Depending on the project, we primarily use Dual Track Scrum, but if necessary, we can also combine other methods.

Process

Once we have designed the functionality to a suitable degree (on a technical architecture level), we start the daily development cycle along with testing, which results in each new functionality that has been agreed upon with the client being completed periodically.

Every development cycle (sprint) starts with a planning session and ends with a demo of the completed functionality. The functionality’s readiness is evaluated based on a list of quality criteria. At the end of each spring, we hold a retrospective meeting to assess how well the team is working, to gather feedback, and to make any proposals for changes to the cooperation in the next sprint. Once the software’s minimum viable functionality has been developed, we decide on the next steps with the client.

It is worth remembering that software development is a long-term process, and no software is ever fully complete. There is always the need to continue with security updates and to update existing functionalities over time.

References

Developing the self-service of the Labour Inspectorate

Software development UI design User research and analysis UX design

When developing the self-service of the Labour Inspectorate, we adhered to the principle that the information system must be as intuitive and convenient as possible for the employer and it must provide paperless communications, thus decreasing the administrative burden on both employers and service providers. Over the years, we have developed various modules, such as reporting an occupational accident, occupational healthcare, the work registration of minors, the Pay Mirror etc.

During the development, we placed a special focus on taking the agile approach, but we also prioritised user-centricity and defined a development roadmap. We conducted user research with both the portal’s end users as well as service providers, we did a requirements analysis, we prototyped user views, and developend and tested the final solutions.

A country-wide traffic accident notification system

Accessibility Research and analysis Software development Supervision of the service quality UI design UX design WCAG

The purpose of creating avarii.lkf.ee was to offer a digital alternative for paper documentation, which makes it more convenient to notify of a traffic accident, helps the relevant parties gather more data, and since the solution interfaces with external systems, it helps to save time.

We mapped out the values and shortcomings of the paper form. We prototyped various solutions and tested them with end users. We designed and developed the digital applications, focusing on ease of use and user experience. We interfaced the system with different data warehouses, thus decreasing the number of actions required to be taken by the user.

SK-ID Solutions e-service portal

Accessibility Research and business analysis Software development Supervision of the service quality UI design UX design WCAG

The purpose of creating portal.skidsolutions.eu was to improve the ordering process for Smart-ID, Mobile-ID, e-stamps and other sercurity services through better user experience and by simplifying the daily tasks of SK-ID's in-house specialists.

We mapped out the improvement areas of the earlier version, analysed the requirements for the user experience, and designed and developed a new, dynamic and functional self-service portal. During the development process, we paid extra attention to ensuring structural security.

Tallinn’s tourism web

Accessibility Research and analysis Software development Supervision of the service quality

The visittallinn.ee portal was created to gather and share relevant information about what is happening in Tallinn. The goal is to service both local and foreign tourists who are planning their stay in Tallinn. The tourism web allows them to purchase a TallinnCard and is helpful in promoting the visibility of local enterprises.

The tourism web manages a lot of data through both manual and automated actions by interfacing with various data warehouses. A lot of attention has been paid to both the accessibility and handling of information in the design and development process. As the representative of a public sector website, VisitTallinn meets a high standard of accessibility guidelines (WCAG 2.1 AA).

A management system for the daily tasks of apartment associations – Haldusnet

Accessibility Research and analysis Software development Supervision of the service quality UI design UX design WCAG

The purpose of creating Haldusnet.ee was to solve and improve the various ongoing challenges that apartment associations face when dealing with their everyday tasks. In addition to storing general data, the functionalities of the management environment include collecting various readings, organising general meetings, organising communication, and planning management activities. Today, Haldusnet is one of the most popular apartment association task management platforms in the area.

The application in continuous development and the development process is iterative by nature. When making design and development decisions, we base them on legislation, the user experience of both in-house and external users, the reliability of the system and scalability.

Zone Webmail application

Accessibility Research and analysis Software development Supervision of the service quality UI design UX design WCAG

The purpose of creating webmail.zone.ee is to create an e-mail solution based on a decentralised, free software approach. The solution is focused on implementing the best UX practices used in e-mailing. Its value proposition is based in Zone being able to offer tens of thousands of existing and new clients a more convenient and easier to use complete solution with the development of this application.

We are applying an iterative and continuous development process. The development process as a whole comprises interfacing different online systems, UX-oriented design, and a development process that is focused on functionality, speed, good user experience and dynamism.

The external website of the Estonian Business and Innovation Agency (EIS)

Accessibility Research and analysis Software development Supervision of the service quality WCAG

The purpose of the updated website is to bring together and present pre-existing consultation and investment options in a way that encourages entrepreneurs to take the first steps towards making their visions become a reality.

During the development process, we paid special attention to the dynamism of the visual elements and efficient content management. When building the website, we prioritised the expectations and interests of both internal and external users while focusing on the best possible user experience.

See all references

Selection of our clients

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Contact us

You can contact us at any stage of the project - from the development of the idea to the creation and evaluation of new digital solutions.

Marko Nemberg

Head of Sales and Cooperation

+372 5804 3140

marko.nemberg [at] twn.ee

Write or call, and together, we will find the best way to bring your idea to life. We will reply within a couple of working days, and our experienced team will ensure that the project will succeed from the very first idea to the final execution.